Shipping policy

🌍 Shipping Locations

We ship worldwide. Orders to the United States are fulfilled from our warehouse in California, while orders to other countries and regions are shipped from our Hong Kong warehouse.

⏱️ Order Processing Time

All orders are processed within 1–5 business days (excluding weekends and holidays).
Once your order has shipped, you will receive a confirmation email with tracking information.

🚚 Shipping Methods & Estimated Delivery Time

We partner with reliable carriers such as USPS, DHL, and tax-included special line services depending on your location.

Estimated delivery times:

North America & Europe: 5–10 business days
Asia-Pacific: 4–9 business days
Other regions: 7–15 business days

⛔ Note: Delivery times may vary due to customs, holidays, weather, or local courier delays.

💸 Shipping Fees

We offer FREE Worldwide Shipping on all orders. No minimum purchase is required.

🧾 Customs, Duties & Taxes

Product prices do NOT include any customs duties, VAT, or import taxes.
Buyers are responsible for any applicable taxes or charges imposed by their local government.

📦 Partial Shipments

To expedite delivery, we may ship items in multiple packages.
If this happens, you will receive separate tracking numbers for each package.

⚠️ Shipping Restrictions & Disclaimers

We are not responsible for delays caused by customs, natural disasters, holidays, or courier disruptions.
Please ensure your shipping address is correct. We are not liable for packages lost due to incorrect or incomplete addresses.
In rare cases of extended delay, feel free to contact our support team for assistance.
The customer shall be solely responsible for any return shipping costs incurred due to failure to collect the goods in a timely manner. The seller assumes no liability for such returns.

📩 Customer Support

If you have any questions regarding your order or shipment, please contact us:

Email: support@powercure.com